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What are you looking for?
Find answers and solutions to common WP issues. If you cant find an answer, contact us and we will be happy to help.
Please email us with your question at : help@secureyourwp.com
Top ten most popular FAQs
Is a Website on WordPress safe?
Yes, your website is safe on WordPress but you should keep your WordPress up to date to avoid hacking.
Can Deactivated Plugins Slow Down a WP Website?
WordPress will only load the active plugins and if there are any deactivated plugins preset, it will be the same as if they weren’t there.
How to Choose a Theme?
no matter the theme you choose, you should probably pick one without the restrictions in the number of pages, plugins, and a static homepage.
What kind of response times can I expect?
Our team is distributed, meaning we work from around the globe! Our core team is local to the US while some of our employees are international and work remotely. This gives us the ability to provide 24/7 service. someone on our team will be notified within 1 minute, the issue will be addressed and your site will be back up immediately.
Do you clean up malware?
Malware is a serious issue for any website, and the great news is order our WORDPRESS MALWARE REMOVAL SERVICE .
Our team of experts will scan the site, clear out all malware and check the site for any vulnerable areas such as outdated themes and/or plugins with known vulnerabilities.
After malware has been cleaned up, our team will create a security setup to harden your website to protect against future attacks.
What Should You Do if Your WP Website Gets Hacked?
There are 4 basic steps you should follow in the case your WP website is hacked.
First, you should install a security plugin, for example, WP security. You should also re-install the latest WordPress version, change your passwords and user-ids for all users, and check if all of your plugins and themes are up to date. If you still need help check our service.
There are plenty of WordPress maintenance companies out there. Why should I work with you?
- We offer 24/7 support. Because secureyourwp was built around a 100% remote work environment, we have staff working from here in the US and across the globe.
- We let our customers speak for themselves. Our team’s highest priority has always been to make customers happy.
Do you provide SEO services?
We focus on technical support for your WordPress website – we aren’t SEO experts. That being said, we often work alongside SEO teams to help implement technical tasks relating to your SEO. Some typical tasks might include:
- Installing Seo plugin and complete setup
- Adding metadata
- Updating title tags and page titles
- Adding blog post content
SEO is a long term challenge. We always recommend working with an SEO team who can fully review your site and help you achieve your website goals. If you’re looking for an SEO agency to work with, we recommend Ranking Booster or Helpmyranking
Do you offer custom development?
We do offer custom development as a supplement . If you have a larger project that requires custom work , we’re happy to do it as an addition to our ongoing maintenance of your website.
Custom development is $100/hr. You’ll detail the project to our technical team and we’ll give you an accurate estimate for how much time it takes. We’ll start working only once you give us the green light to move forward.
Is SecureYourWp GDPR-compliant?
You know it! We’ve been 100% compliant . You can read more about the types of data we collect, how we collect it, and how we use your data here.